Training & Development

Tips for Becoming Better Assistive on Telephone

Written by Nitin Vats

Speaking English on the telephone can be challenging for non native English speakers whether you have spoken the language briefly or at a native level. If you are intimidated about talking on the phone in English, or have communication shortfalls in doing so, these three tips should help improve your phone skills with others for becoming better assistive on the telephone. Learning the English language is something people all over the globe try to do every day. It is one of the most invaluable things we can do to connect with people of different cultures, and find a common bond. People who speak more than one language are well aware of the benefits being bi or trilingual can bring to your life. However, before you can relish in all the glory that happens when you do finally learn another language, you must ask yourself one question: how does one learn to speak and pronounce English?

By learning to speak English, we’re not talking about, “Hello, how are you today?” and “Excuse me, where is the bathroom?” We’re talking about really learning to speak English fluently and accent-free. According to this great resource, the most efficient way to master the English language is by actually getting yourself to an English-speaking country or by taking online English pronunciation courses with native English speaking teachers. Also, try watching films in English as this will keep you in the loop with all the latest English idioms for Becoming Better Assistive on the Telephone.

Talk Slowly for becoming better assistive on the telephone

Without any visual cues, it can be hard getting your point across through the telephone, especially if you have a strong accent. By talking at a slower rate than you would in person, you can focus on the words coming out of your mouth more cautiously, and allows the receiver more time to “decode” your message.

Don’t Abbreviate

While you may be familiar with slang terms such as ‘def’ and ‘totes,’ using abbreviated words over the phone can be confusing for native English speakers. Using words in their correct context and without abbreviating your wording can make the difference between “totes got it,” and “Yes, I understood what you said.” While it may seem elementary, by saying words in their proper form, you can increase the efficiency of your communication and limit the amount of repeats required to get a point across as you work on reducing your accent in English.

Focus on Your Accent Confidently

Trying to talk on the phone with an American English accent can not only help your American English pronunciation but it can create a clear communication channel between you and your “receiver” on the other end of the phone as well. By focusing on certain target words during a conversation, you can build up awareness of proper English pronunciation, and prevent forming a habit of incorrect pronunciation down the line.

If talking on the phone in English is intimidating to you, working with an online Speech Pathologist to learn English and reduce your accent can help you work on your areas of concern, and improve your American English pronunciation to use both on the phone, and in person. Contact SkillsBureau.com team today for becoming better assistive on the telephone.

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Nitin Vats

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